Trade Ultra Ltd (“Trade Ultra,” “we,” or “our”) is committed to protecting our customers’ and other website users’ (“you” or “your”) privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Policy (the “Policy”) applies to the Trade Ultra website and governs data collection and usage. By using the Trade Ultra website, you consent to the data practices described in this Policy.
Collection of your Personal Information
In accordance with applicable Anti-Money Laundering and Counter-Terrorism Financing regulations and laws, Tradeultra has an obligation to collect information and verify the identity of its clients. This information is referred to as Know Your Client information or KYC information. Specifically, the information we collect for KYC identification may include identity, contact details, National Identifier, Socio-demographic, transactional, financial, contractual, documentary data, etc. TRADEULTRA will carry out its customer identification and verification procedures.
When submitting a Client’s application form to open a live or demo account with TRADEULTRA, the Client will be providing entities within the TRADEULTRA group of companies (collectively, the “TRADEULTRA Group“), and its affiliated entities with the Client’s personal information. By applying for and/or opening a live or demo TRADEULTRA account, the Client acknowledges and agrees that their consent is voluntarily provided to the TRADEULTRA Group and its affiliated entities including TRADEULTRA Markets Limited. Personal information is any information about the Client, that identifies the Client or by which the Client’s identity can reasonably be ascertained.
TRADEULTRA will also maintain records of all transactions and activities on the Client’s account(s), including, but not limited to, details of liquidations on the Client’s account(s). TRADEULTRA may also collect information about the Client from publicly available sources such as company registers. At any time, upon request, the Client may gain access to the information TRADEULTRA holds about the Client. TRADEULTRA may also record telephone conversations between the Client and persons working for TRADEULTRA. Such recordings, or transcripts from such recordings, may be used to resolve any dispute between the Client and TRADEULTRA and with a view to satisfying TRADEULTRA’s statutory obligations including requests from regulators and other government bodies. TRADEULTRA will also collect and hold information about the Client when the Client completes an online application or other type of form or operates and deals on the Client’s Account through TRADEULTRA’s websites.
TRADEULTRA may collect sensitive information about a Client if:
The collection is required or authorised by applicable laws or court/tribunal order;
The client consents to the collection and the information is reasonably necessary for TRADEULTRA’s functions and activities;
TRADEULTRA reasonably believes that collection is necessary to lessen or prevent a serious threat to the life, health or safety to an individual or the public, and it is unreasonable or impracticable to obtain the clients’ consent to the collection;
TRADEULTRA has reason to suspect that unlawful activity or misconduct of a serious nature that relates to TRADEULTRA’s functions or activities is being or may be engaged in;
TRADEULTRA believes that the collection is reasonably necessary to assist to locate a person who has been reported as missing.
The Client need not give TRADEULTRA any of the personal information about the Client requested in the application forms. However, without that information TRADEULTRA may not be able to open an account for the Client and/or provide services to the Client. While TRADEULTRA make every effort to ensure that all information TRADEULTRA hold about Client is accurate, complete and up to date, Client need to notify TRADEULTRA promptly if there are any changes to your personal information. Should the Client have any questions or complaints about the Client’s privacy, the Client should contact TRADEULTRA. From time to time, we may receive personal information about you from third party sources, but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us. We use the information we receive from these third parties to enhance the services we provide to you, such as providing curated content that is relevant to services we provide you or topics you are interested in.
When you visit our website, we may collect certain information automatically from your device. In some countries, including countries in the European Economic Area (EEA) and PRC, this information may be considered personal information under applicable data protection laws.
Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (for example, country or city-level location) and other technical information. We may also collect information about how your device has interacted with our website, including the pages accessed and links clicked.
Collecting this information enables us to better understand the visitors who come to our website, where they come from, and what content on our website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our website to our visitors.
Trade Ultra encourages you to review the privacy policies of websites you choose to link to from ours so that you can understand how those websites collect, use and share your information. Trade Ultra is not responsible for the privacy policies or other content on websites outside of the Trade Ultra family of websites.
In all cases, we strive to limit the amount of information we collect and store to that which is necessary to provide you the relevant services.
Use of your Personal Information
Trade Ultra collects and uses your personal information to operate our website and deliver the services you have requested. Trade Ultra also uses your personally identifiable information to inform you of other products or services available from us and our affiliates.
Trade Ultra does not sell, rent or lease its customer lists to third parties. Trade Ultra may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, we may share data with trusted partners for a business purpose, for instance, to perform statistical analysis, send you email or postal mail, provide customer support, among other things. All such third parties are prohibited from using your personal information except to provide these services to Trade Ultra, and they are required to maintain the confidentiality of your information.
Trade Ultra does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Trade Ultra keeps track of the websites and pages our customers visit within Trade Ultra, in order to determine what Trade Ultra services are the most popular. This data is used to deliver customized content and advertising within Trade Ultra to customers whose behavior indicates that they are interested in a particular subject area.
Trade Ultra websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Trade Ultra or the website; (b) protect and defend the rights or property of Trade Ultra; and, (c) act under exigent circumstances to protect the personal safety of users of Trade Ultra, or the public.
Use of Cookies
The Trade Ultra website use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Trade Ultra pages, or register with Trade Ultra’s website or services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Trade Ultra website, the information you previously provided can be retrieved, so you can easily use the TRADE ULTRA website features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Trade Ultra services or websites you visit.
Security of your Personal Information
Trade Ultra secures your personal information from unauthorized access, use or disclosure. We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When we transmit personal information (such as a credit card number) to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Policy
Trade Ultra will occasionally update this Privacy Policy to reflect company and customer feedback. Trade Ultra encourages you to periodically review this Policy to be informed of how we are protecting your information.
